Simple terms for a straightforward service.
Important information about website use, service enquiries, inspection and repair approvals.
1. Services Offered
Sri Daksha Home Care provides enquiry and coordination facilities for AC, refrigerator and washing machine inspection, service, repair, installation and related support within Coimbatore, subject to technician capability, appliance condition and part availability.
2. Booking and Confirmation
Submitting a website form, WhatsApp message or phone enquiry is a request for service. A booking is confirmed only after the team communicates the visit details. Appointment times may change because of traffic, workload, technician availability, weather or other practical circumstances.
3. 24/7 Support and Same-Day Service
Support requests are accepted 24/7, including Sundays. Same-day visits are offered where possible but are not guaranteed. Timing depends on the booking time, location, appliance problem and technician schedule.
4. Free Initial Inspection
There are no charges for the initial inspection. Labour, gas, installation materials, transportation requirements, spare parts and other repair-related costs may apply only after the requirement is explained. Customers should approve chargeable work before it begins.
5. Diagnosis, Estimates and Repairs
Appliance symptoms may have more than one cause. Any estimate is based on the condition visible during inspection and may change if additional faults are discovered. The customer may accept or decline the proposed repair.
6. Payments
Payment terms and accepted payment methods will be communicated during service. Customers should request a clear explanation of labour and part charges before approving the work.
7. Parts and Service Support
Spare-part availability depends on brand, model, age and market supply. Any service warranty or part warranty that applies will be communicated for the specific work. Warranty may not apply to misuse, voltage fluctuation, external damage, unrelated faults or third-party tampering.
8. Customer Responsibilities
Customers must provide accurate contact, location and appliance details, ensure safe access to the appliance and service area, disclose known hazards, and maintain respectful behaviour toward technicians and coordinators.
9. Brand Independence and Liability
Brand and product names belong to their respective trademark owners. Their use does not imply authorisation, affiliation or endorsement. To the extent permitted by law, the business is not responsible for indirect loss, food spoilage, data loss, business interruption or damage caused by pre-existing faults, voltage issues, misuse or external conditions.
10. Cancellations, External Services and Governing Law
Customers should inform the team promptly if a visit is no longer required. WhatsApp, phone networks, maps and other external services operate under their own terms. These website terms are governed by the laws of India, and disputes are subject to the appropriate courts having jurisdiction in Coimbatore, Tamil Nadu. Questions may be sent to sridakshahomecare@gmail.com or discussed by calling 98940 22148.